Planning service updates (COVID-19)

Planning applications - latest advice

Following Government guidance about the COVID-19 outbreak, we ask that you submit planning applications online wherever possible. This is to ensure the safety of all members of the public and our staff.

Extended construction site working hours

Following Government advice to help achieve safe social-distancing developers can request to extend their construction site working hours.

We will usually approve any requests for extended hours up until 9 pm on Monday to Saturday. Unless there are very good reasons against this. We will consider extending working hours past 9 pm on Monday to Saturday where no-one lives near to the site.

Whilst making our decision we will consider if there will be any impact on nearby business or other users, such as care homes. Particularly where they are sensitive to noise, dust or vibration.

We will notify you about our decision within 10 days of your request, wherever possible.

These revised guidelines only relate to the Planning process. To follow Environmental Health noise abatement law, building contractors can apply for extended hours by emailing

Request extended hours

Requests should include:

  • any planning application reference number
  • an explanation of the need to extend the hours
  • a commitment to carry out any noisy works during "normal hours" wherever possible
  • confirmation that the works would be compliant with the “Considerate Constructors Scheme” <link>
  • details of points of contact for queries from local residents

You should try to avoid unreasonable impacts on very populated areas.

You should send your request to extend hours to

If we approve your request, you should notify nearby properties before you start work.

Pre-application advice

The planning service is adapting its way of working to continue to deliver pre-application services during the COVID-19 outbreak.

Following governments advice the majority of our staff are now working from home.

The planning service is already set up to work in an agile way and so were able to respond quickly to this advice. Except for holding meetings in our office, this is business as usual and you can continue to contact us via the usual office telephone numbers and email.

We have conferencing facilities to hold pre-application meetings.

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