Content

Freedom of Information Request

Data Storage and Source

Received: 5 November 2020

I am writing to you under the Freedom of Information Act 2000 to request the following information:

1. Which of the following data sources is the local authority responsible for protecting?
o Personal citizen data
o Personal staff / civil servant data
o Research data
o Intellectual property
o Other, please specify

2. What is the average length of time data is stored by the local authority?
o Less than one year
o More than one year
o More than three years
o More than five years
o More than 10 years
o Other, please specify

3. Do you store data in the following locations?
o Private cloud
o Public cloud
o On-premise data centre
o Colocation data centre
o File server
o Other, please specify

4. A) Do you have a back-up of your organisation's data?
o Yes
o No
o Other, please specify
B) If yes, what third party organisations (vendor and/or supplier) do you use to backup your organisation's data?


5. Does your organisation have a disaster recovery plan in case of IT failure/outage?
o Yes
o No
o Other, please specify

6. A) Does your organisation have an official/formal policy detailing the disaster recovery process in the event of an IT failure/outage?
o Yes
o No
o Other, please specify
B) If yes, how often is this updated?
o At least once a month
o Once or more a year
o Less than once a year
o It has never been updated
o Other, please specify
C) Can you share the official policy?


7. A) Does your organisation conduct tests on its data backup and IT disaster recovery system?
o Yes
o No
o Other, please specify
B) If yes, how often does your organisation test its data backup and IT disaster recovery system?
o At least once a month
o Once or more a year
o Less than once a year
o It has never been updated
o Other, please specify


8. A) Does your organisation use Microsoft Office 365?
o Yes
o No
o Other, please specify
B) If so, how many users do you currently have?
o 0-99
o 100-249
o 250-499
o Over 500
o Other, please specify


9. A) How many unplanned IT outages has your organisation experienced in the last 12 months? (from the date of receiving this request)
B) If more than zero, on average, how long did each of these unplanned IT outages last?


10. A) How many cyber-attacks against your organisation have you recorded in the last 12 months? (from the date of receiving the FOI request)
B) If more than zero, of these incidents, how many had an impact on the organisation's operations?


11. When was the last time your organisation updated the following processes?
o The way data is backed up
* Insert date:
o The way data backup and IT disaster recovery systems are tested
* Insert date:
o Your organisations use of cloud computing technology
* Insert date:

Definitions:

Re the above, the following definitions have been provided to help with this request.

* A backup is a copy of computer data taken and stored elsewhere so that it may be used to restore the original after a data loss event.
* An unplanned IT outage is a period of downtime during which IT systems are unavailable due to a network or power fault/failure.
* A cyber-attack is an attack launched from one or more computers against another computer, multiple computers or networks. Specific examples include but are not limited to ransomware and phishing attacks.

Outcome / Documents

  • Response (some exempt) - application/pdf - Download

Rate this page?