Accessibility statement for One Digital online forms

Accessibility statement overview

The accessibility statement covers all One Digital online forms.

We've made every effort to make the site as accessible and easy to use for everyone by supporting the latest versions of browsers, operating systems and mobile devices.

We're constantly working towards improving the accessibility of our web forms to ensure we provide equal access to all of our users, by including accessibility as part of our digital strategy.

Accessibility features of our web forms include:

• labels to correctly identify all form controls
• zoom in up to 400% without the text spilling off the screen
• support use of speech recognition software wherever possible
• support use of screen reader technology wherever possible (including the most recent versions of JAWS, NVDA)
• use the site in plain text format (without styling)
• maintaining colour/contrast ratios for text
• keyboard accessible navigation

Compliance status

This site is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Reporting accessibility problems with this site

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements in particular areas, please email webmaster@barnet.gov.uk 

It would be helpful if your email contained the following:

• how you are accessing the site, for example on your phone, on a laptop, on a tablet
• which browser you are using, for example Firefox, Edge, Chrome or Safari and include the version number
• the nature of your disability, if any
• a description of the problem 
• Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Non-accessible content

Non-compliance with the accessibility regulations

The content listed is non-accessible for the following reasons.

Some content may appear as a heading when it is not a heading in the code

This does not comply with WCAG 1.3.1 Info and relationships

Fix and roll out scheduled for October 2023.

Some form fields are not labelled

This does not comply with WCAG 1.3.1 Info and relationships

Fix and roll out scheduled for October 2023.

Form error messages are not connected to the form fields

This does not comply with WCAG 1.3.1 Info and relationships and 4.1.3 Status Messages

Fix and roll out scheduled for October 2023.

The find address button cannot be activated using a keyboard

This does not comply with WCAG 2.1.1 Keyboard

Barnet.gov.uk is being currently being re-platformed. There is a code change freeze, accessibility fix and roll out scheduled for July 2023.

Navigation by keyboard will occasionally not show the current focus

This does not comply with WCAG 2.4.7 Focus Visible

Barnet.gov.uk is being currently being re-platformed. There is a code change freeze, accessibility fix and roll out scheduled for July 2023.

Skip to content link does not become visible

This does not comply with WCAG 2.4.7 Focus Visible

Barnet.gov.uk is being currently being re-platformed. There is a code change freeze, accessibility fix and roll out scheduled for July 2023.

Content that's not within the scope of the accessibility regulations

Maps

Some forms may have an online map. Online maps and mapping services are exempt from the regulations if essential information is provided in an accessible digital manner for maps intended for navigational use.

How we tested this website

We use an automated accessibility checker, Silktide. This tool is used to check the accessibility of our website every week.

The web forms were last tested on25 April 2023

What we're doing to improve accessibility

We have monitoring in place to review the accessibility of the site on an ongoing basis. We use this monitoring to identify and fix any new issues that arise.

This statement was prepared on 30 March 2023

It was last updated on 25 April 2023