You can only challenge a Penalty Charge Notice (PCN) in writing and not by phone. You should view the evidence of your PCN before you challenge it.
View the evidence
If you have received either on-street or bus lane Penalty Charge Notice you can view evidence relating to your PCN online.
- Your Penalty Charge Notice (PCN) number
- Your vehicle registration number.
You should allow 24 hours for images and evidence to appear online.
Challenge a PCN
You must challenge your Penalty Charge Notice (PCN) in writing.
You must provide:
- your PCN number; your vehicle registration number; and your full address including post code
- as much detail as you can provide to support your challenge.
- any evidence, including photos, that supports your challenge
The easiest way to challenge a PCN is online.
You can also submit your challenge by post by writing to:
Barnet Parking Services
PO Box 197
Freedom of Information (FOI) / Environment Information Regulations (EIR) and Subject Access Requests (SAR)
The Information Management Team handles requests under Freedom of Information (FOI), Environmental Information Regulations (EIR) and Subject Access Requests (SAR), ensuring our service meets legal requirements, and responding to data protection incidents.
If you wish to submit a Freedom of Information, Environment Information Regulation request or Subject Access Request please visit https://www.barnet.gov.uk/your-council/open-data-and-information-requests as response times for information management requests cannot be guaranteed if made as part of a challenge against a Penalty Charge Notice.
If you make a challenge during the 14-day discount period we will place your PCN on hold until we respond. If your challenge is unsuccessful you can still pay at the discounted amount of 50% of the charge.
Please don’t write to us again until you receive a Notice to Owner (or Enforcement Notice for Bus Lane PCNs) which is sent to the registered keeper of the vehicle. The Notice to Owner (or Enforcement Notice for Bus Lane PCNs) is sent out not less than 28 days after your PCN is served.
When you, as the registered keeper of the vehicle, receive a Notice to Owner (or Enforcement Notice for Bus Lane PCNs) you can make a formal appeal to us. If your formal appeal is unsuccessful you may need to pay the charge in full.
Appeals to Environment and Traffic Adjudicators at London Tribunals (formerly PATAS)
If you make a formal appeal to us and this is unsuccessful, we will send a form to you for you to make a further appeal to the independent adjudicator.
The adjudicator will examine your case and their decision is legally binding on both parties.
Please refer to the London Tribunals site for further information.